Important Reminder About Your IowaWORKS Account
Details
As an IowaWORKS user, you are responsible for maintaining your own username and password. Make sure to store your credentials in a safe and secure place!
Unemployment Services
Iowa Workforce Development is here to help you get the support you need to return to the workforce in a new career.
File for Unemployment or Get Support
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Apply for Unemployment Benefits
Select this option if you're filing for unemployment for the first time after separating from your most recent employer.
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File Your Weekly Claim
Select this option if you've already filed your initial claim & wish to continue receiving benefits for more weeks.
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Receive Unemployment Help
Customer support is available from 8:00 AM – 4:30 PM Monday through Friday to get you the help that you need.
Upgraded System
All Unemployment Claims Now Take Place IowaWORKS
For the first time, Iowans now complete the entire unemployment process from one central location, iowaworks.gov. Filing for benefits has been made easier, faster, and more secure.
Getting Started
How Do I File for Unemployment?
If you're unemployed for the first time and are not sure where to begin, we're here to help. Check out our starting guide that will help you begin your journey back into the workforce.
Common Actions With Your Unemployment Claim
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File an Appeal
Learn how to file an appeal if you disagree with a decision on your unemployment claim.
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Repay an Overpayment
Overpayments are unemployment benefits that you received but later found you weren't owed or eligible for.
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Verify Your Identity
You will need to verify your identity as part of receiving benefits, which is completed through ID.me while you file.
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Connect with an IowaWORKS Office
Looking for in-person assistance? Your local IowaWORKS office can help with your claim and your plan for a new career.
Unemployment Resources
Outside of filing for benefits, the following links can help you navigate the unemployment process.
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Claimant Handbook
The full guide on eligibility, requirements, and other important things to know when receiving unemployment.
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Frequently Asked Questions
Your most common questions (and answers) related to unemployment insurance.
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Reporting Fraud
Information on how to report potential fraud that is targeted at the unemployment insurance (UI) system.
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Weekly Reemployment Steps
If you're receiving unemployment, you are required to take weekly steps that help you prepare to reenter the workforce.
More Resources
Additional resources are available to help you navigate the unemployment process, including payment options, common terms, and supportive programs.